![]() ![]() Overlapping designs make things not so user friendly and the app favored internal knowledge or familiarity with the bus system making it difficult for first-time users. However, these traits failed to translate throughout the app’s other pages. ![]() Having explored the app, the easily navigable home screen is a great example of Don Norman’s understandable design. Whereas signifiers such as a bus icon indicate a relationship to their bus system, which is clarified more by labels like: “view real-time bus status and departures.” Feedback is also immediate with buttons leading users directly to their respective follow-up pages with labeled headers. Large, blue boxes affords visibility and clickability against a white background. ![]() A simple, but block heavy home screen directs users to what main actions are possible: Buy Tickets, Departure Vision, My Bus, and Schedules.ĭiscoverability and understandability is emphasized in the home layout through color, sizing, icons, and labels. Home is the starting point for users on their journey. ![]()
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